This video provides a high-level introduction to the Genesys Cloud CX interaction roster.
Articles in this section
- Genesys Cloud - Monitor the interaction
- Genesys Cloud - Find an interaction’s conversation ID
- Genesys Cloud - Self Start Activating Your Org
- Genesys Cloud CX - Work with time-off requests
- Genesys Cloud CX - Work with time-off plans
- Genesys Cloud - Workspace Web Edition: Making a consultation call
- Genesys Cloud - Workspace Web Edition: Transferring a call
- Genesys Cloud CX - Navigate to time-off plans
- Genesys Cloud CX: Interaction roster overview
- Genesys Cloud - View an interaction’s timeline