VCC : Server Login Issues

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If you find yourself in a situation where you find the following error at login, please see the steps below:

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1 )  In the bottom-left part of your Screen, click "RBS-V-NSPS-IC1".mceclip1.png

2) You will see it disappear but now you will notice a new drop-down menu on the right side of your screen.

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3) Click inside the white box and select ""RBS-V-NSPS-IC2"

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4) Finish by clicking "Continue" and login as you normally would.

 

Important : If you are kicked off this new server before midnight, that means you will need to use the steps above to revert back to the initial server, "RBS-V-NSPS-IC1"

The way to remember is IC1 is Primary, IC2 is backup.

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